A Model for Writing an Effective Privacy Policy

Rasika Dayaratne, Dr. Prathiba Mahanamahewa


Trust is a key factor for every successful business, especially in on-line business. One method in building trust among customers is posting a privacy policy which explains choices available to users and how their personal information is being handled. However, there is no well accepted guideline for writing an effective privacy policy. The lack of standard makes it difficult to compare privacy policies among various organizations. This paper presents a model for writing an effective privacy policy and a method of comparing privacy policies of various organizations.